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The team is seeking positive and driven individuals that are committed to becoming sales and service leaders in the sports and entertainment industry. This position is a 10 month career growth-oriented sales development program which focuses on developing the skills and knowledge needed to become a superstar in the sports sales and service world. The intention of this program is to grow the representatives skills to a level that will warrant a promotion to senior-level sales or service position in the sports industry upon the successful completion of the program.
Successful individuals should posess a burning desire to start a career with a sound foundation in the sports sales and service industry. Additionally, a high level of professionalism, competitiveness, initiative, work ethic, positive attitude, and an eagerness to learn are a must. Individuals must also possess strong communication skills, comfort with cold calls and face to face interaction with potential customers.
Responsibilities will include generating new revenue through the selling of premium seating, season and partial ticket plans, and group tickets for the team via phone and face to face appointments with customers.
Responsibilities:
Proactively sell new full season tickets, partial plans and group tickets for the team via phone calls, prospecting, referrals, face-to-face appointments and in-ballpark appointments with a strong focus on relationship-based sales and customer retention. Develop relationships, set face-to-face appointments (both externally and at Progressive Field) and show seats to potential customers with the objective to close new business. Make 80-100+ outbound phone calls daily. Continuously look for ways to develop and grow new and existing customer relationships through seat visits, prospecting, referrals and other ticket sales initiatives (sales booths, in-house events and off-site community events) Maintain electronic records of all customers and prospects within our CRM and ticketing systems. Work games, nights, weekends and holidays as assigned. Collaboration with key internal/external resources. Commit to on-going sales training and development of best sales practices through weekly meetings and role-play sessions. Attend all other sales department meetings and customer service events as assigned.
Job requirements:
Minimum Qualifications: Bachelor's degree in Business, Sports Management, Marketing a related field or equivalent job experience in a related field. Drive and desire to be a sales industry leader while maintaining a commitment to personal integrity. Coachability, teamwork and a positive attitude are a must. Excellent verbal and written communication skills. Proficiency in Microsoft Office Suite including Word, Outlook, and Excel. Ability to work flexible hours including evenings, weekends, some holidays, and event nights. Ability to work in a dynamic team environment with all levels in the organization Ability to work in a diverse environment with multicultural populations and a commitment to fairness and equality. Ability to develop and maintain successful working relationship with members of the Front Office Ability to act according to the organizational values at all times
